Information Security Management System Policy Statement
Our commitment to protecting information assets and ensuring the highest standards of security across all operations.
Policy Statement
We at SOFT SPARK LTD recognize that the maintenance of quality standards for safe and healthy working conditions to protect from all threats, whether internal or external, intentionally or accidental of all the relevant stakeholder and information assets in all activities is the key to our success and reputation.
In order to achieve this we have established measurable objectives that enhance customer satisfaction and align with the aspirations of our stakeholders and employees. Our company has implemented robust procedures within its Information Security Management System to ensure the confidentiality, integrity, and availability of all information assets. These efforts reflect a strong commitment to safeguarding its operational and strategic interests.
Company Aims
Trained and competent personnel are available focusing on customers' needs and expectations
High quality of service is given providing optimum value to the customer commensurate with cost
Consistent approach towards public, representatives, customer safety and associates / employee's safety
Processes are performed in a cost-effective manner
Information is protected against unauthorized access and maintain confidentiality of information
Information is not disclosed to unauthorized persons through deliberate or careless action
Integrity of information through protection from unauthorized modification
Availability of information to authorized users when needed
Regulatory and legislative requirements are met
Business continuity plans are produced, maintained, and tested as far as practicable
Information security training is given to employees of the organization
All breaches of information security and suspected weaknesses are reported and investigated
Reviewing our performance by conducting inspection and audits
Ensuring and promoting a positive information security and continual improvement
Ensuring the policy is communicated to all associates working for and on behalf of the company and is made available to the public
Key Security Principles
Confidentiality
Protecting information from unauthorized access and disclosure
Integrity
Ensuring information accuracy and preventing unauthorized modification
Availability
Ensuring information is accessible to authorized users when needed
Questions or Concerns?
If you have any questions about our Information Security Management System or need to report a security concern, please contact us:
info@softsparkltd.com
Phone
+233 55 450 1181
Last updated: November 8, 2025