Cookie Policy
This Cookie Policy describes what cookies are used on our website, which is owned and managed by SOFTSPARK. This Policy also describes why cookies are used, and how you can control their use.
What is a cookie?
A cookie is a small text file that a website asks your browser to store on your device to remember information about you, such as your language preference. Cookies that are set by us (SOFTSPARK) are called first-party cookies. The Site may also use third-party cookies, which are cookies set by an organization other than SOFTSPARK, and these are typically used to support our advertising and marketing efforts. SOFTSPARK may not control the storage or access to these cookies. You should review the privacy and cookie policies of these services to find out how these third parties use cookies and where your cookie data is being stored and processed.
What types of cookies are used, and what are they used for?
There are four types of cookies that may be set:
1. Strictly Necessary Cookies
These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences. They may also be used for location detection and bot detection. You can set your browser to block or alert you about these cookies, but please be aware that some parts of the Site will then not work.
These cookies do not store any personal information.
For example, these cookies may be used to:
- Detect your location to provide a relevant user experience
- Analyze traffic sources to maintain site stability
- Maintain your session and authentication state
- Protect against security threats and bot attacks
To find more information on the specific Strictly Necessary Cookies used on the Site, please see the table below, or the Cookie Preference Center when you select "Customize Cookies."
2. Performance Cookies
These optional cookies allow us to track visits and actions so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around and interact with the Site.
All the information these cookies collect is aggregated and therefore anonymous.
For example, these cookies may be used to:
- Analyze and manage the performance and design of the Site
- Track errors to help us continually improve the Site experience
- Understand user behavior and site usage patterns
To find more information on the specific Performance Cookies used on the Site, please see the table below, or the Cookie Preference Center when you select "Customize Cookies."
3. Functional Cookies
These optional cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all these services may not function properly.
For example, these cookies may be used to:
- Remember the preferences that you selected on a previous visit to the website, such as country/language and the presentation of the website (for instance, layout, font size, colors, etc), so you do not have to tell us again
- Remember your login state and preferences
- Enable enhanced features and personalization
To find more information on the specific Functional Cookies used on the Site, please see the table below, or the Cookie Preference Center when you select "Customize Cookies."
4. Targeting Cookies
These optional cookies may be set through the Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store your personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less-targeted advertising.
For example, these cookies may be used to:
- Collect information about which SOFTSPARK products and services you have browsed across the Site so that we can provide you content and recommendations that are more relevant to you
- Personalize and target more effectively our email and other direct marketing communications
- Enable our advertising partners to provide you with advertisements for SOFTSPARK products and services that are more relevant to you
- Limit the number of times you see an advertisement as well as to help measure the effectiveness of a marketing campaign
To find more information on the specific Targeting Cookies used on the Site, please see the table below, or the Cookie Preference Center when you select "Customize Cookies."
How long do we keep cookie data?
We keep information collected from cookies for a maximum of 2 years. For more details on how long we keep information collected from specific cookies, please select "Cookie Details" in the Cookie Preference Center.
Adjusting Cookie Settings and Deleting Cookies
You can change your cookie preferences or withdraw your consent at any time via "Customize Cookies". Select the different category headings to find out more and change the default settings according to your preference.
We remind you that the cookies you accepted previously might remain stored in your browser. If you wish to remove the cookies already placed, you can do this by deleting these cookies via your browser.
You may also adjust your browser settings to prevent websites from setting cookies or third-party cookies altogether. If you do this some functions of our website may not be available or work function properly. Learn more about how to adjust the settings for different browsers:
List of Cookies
Please click on the links below to learn more about the cookies on the Site.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| softspark.com | session_id, csrf_token, auth_token | First Party |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| softspark.com | analytics_id, page_views | First Party |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| softspark.com | preferences, language, theme | First Party |
Targeting Cookies
We and certain third party analytics, advertising, social media, and similar companies may collect information from you when you visit our site through cookies.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| softspark.com | marketing_id, campaign_tracking | First Party |
Questions About Our Cookie Policy?
If you have any questions about how we use cookies or this policy, please contact us:
info@softsparkltd.com
Phone
+233 55 450 1181